Effective Date: October 5, 2025
Last Updated: October 5, 2025

Welcome to Fizzy Fox Soda Shop (“Fizzy Fox,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order online, or interact with us through our digital platforms.

By using our website or making a purchase, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site and services.

We collect personal information you voluntarily provide when you interact with Fizzy Fox, such as:

• Contact details: name, email address, phone number, and shipping/billing address
   
• Order details: products purchased, transaction history, and delivery information
   
• Payment information: processed securely through FourthWall, our e-commerce and payment platform. Fizzy Fox does not store or have direct access to your full credit card number or banking details.
   
• Account or loyalty data: if you create an account or sign up for promotions or rewards
   
• Communications: messages, reviews, or inquiries sent through our website, email, or social media
   

When you visit our website, we may automatically collect:

• Device and technical data: IP address, browser type, operating system, and device identifiers
   
• Usage data: pages visited, time spent on site, referring URLs
   
• Cookies and similar technologies: small data files that help us remember your preferences, improve performance, and analyze site traffic
   

You can adjust your cookie preferences in your browser settings. Some website features may not function properly without cookies.

We use your information to:

• Process and fulfill orders, including payment, delivery, and customer support
   
• Communicate with you about your orders, updates, and promotions
   
• Improve our products, services, and website functionality
   
• Personalize your shopping experience
   
• Maintain the security and integrity of our systems
   
• Comply with legal obligations and enforce our terms
   

We do not sell your personal information to any third party.

We share your information only when necessary to operate our business:

• Service Providers: including FourthWall (for e-commerce and payment processing), delivery providers, and marketing tools
   
• Analytics Partners: such as Google Analytics or Meta (Facebook/Instagram) to understand traffic and advertising effectiveness
   
• Legal Requirements: when required by law, subpoena, or government authority
   
• Business Transfers: if Fizzy Fox is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
   

All third parties are required to protect your information and use it only for the purpose for which it was shared.

We use industry-standard administrative, technical, and physical safeguards to protect your personal information. All payments are encrypted and processed through PCI-compliant providers. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

You have control over your information and may:

• Request access to, correction of, or deletion of your personal data
   
• Opt out of marketing communications by clicking “unsubscribe” in any email
   
• Adjust cookie preferences in your browser settings
   
• Contact us directly to withdraw consent or request data removal
   

If you are located outside the United States, you may have additional rights under applicable data protection laws such as the GDPR.

We retain personal data as long as necessary to fulfill orders, provide customer service, and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

Our website may contain links to third-party websites, including FourthWall and social media platforms. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a new “Effective Date.” Continued use of our website after any updates constitutes acceptance of the revised policy.

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:

Fizzy Fox Soda Shop
Attn: Privacy Officer
101 W. Loudon Ave.
Lexington, KY 40508
📧 Email: dosborne@fizzyfoxsoda.com
📞 Phone: (859) 449-2988